Anthem Blue Cross Blue Shield
Vendor: Access2Care
Mon–Fri 8a–6p PT
Book at least 3 business days in advance. 24/7 for dialysis and urgent trips.
Medical Transportation (NEMT)
Free Rides to Doctor Appointments in Southern Nevada
Anthem, Molina, SilverSummit, and CareSource all offer Non-Emergency Medical Transportation (NEMT) at no cost. We help you book it — free.
If you have Nevada Medicaid, your plan is required to give you a free ride to any covered medical appointment — including doctor visits, therapy, dialysis, prescription pickups, and specialist appointments. Each plan uses a different transportation vendor and booking rules. Here's exactly who to call for each one.
What's covered
Trips that qualify for free transportation
Doctor appointments
Primary care, specialists, mental health, therapy.
Dialysis & chemo
Recurring scheduled trips — available 24/7 on most plans.
Prescription pickup
Pharmacy trips on the same day as your medical appointment.
Tests & labs
X-rays, blood work, mammograms, colonoscopies.
Book by plan
How to book a free ride — step by step
Molina Healthcare
Vendor: ModivCare (formerly LogistiCare)
Mon–Fri 7a–7p PT
Book 3 business days ahead. Same-day rides available for urgent care and hospital discharges.
SilverSummit Healthplan
Vendor: MTM (Medical Transportation Management)
Mon–Fri 8a–5p PT
Book 2 business days ahead. Mileage reimbursement available for family drivers.
CareSource Nevada
Vendor: Access2Care
Mon–Fri 8a–8p PT
Book 2 business days ahead. Door-to-door service available for members with disabilities.
Vendor phone numbers can change. If you're not sure which plan you have, call/text — we'll help you for free.
Need help booking your ride?
Drop your info and a bilingual specialist will call to coordinate your transportation — plus any other benefits you qualify for.
Frequently asked questions
Is it really free?+
Yes. Non-Emergency Medical Transportation (NEMT) is a covered Nevada Medicaid benefit with no copay. Your plan pays the transportation vendor directly.
What kind of trips are covered?+
Any trip to a covered medical appointment — doctor, dentist (if your plan covers dental), mental health, therapy, dialysis, same-day pharmacy. It does not cover social trips or errands.
How far in advance do I need to book?+
Most plans require 2–3 business days. Dialysis and hospital discharges can be booked same-day. Call as early as possible to lock in your ride.
Can they pick me up in a wheelchair?+
Yes. All plans offer wheelchair-accessible vehicles. Tell the agent when you book so they dispatch the right vehicle.
Can a family member drive and get reimbursed?+
SilverSummit and some other plans offer mileage reimbursement to family drivers. Ask when you call to book.
What if I can't find my plan's number?+
Call/Text 725-214-1433. We'll help you identify your plan and book the ride in one call — at no cost.
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