SilverSummit My Health Pays Rewards: How the Card Works

What the programme is

My Health Pays is SilverSummit Healthplan's reward programme. When you complete a qualifying health activity — a wellness visit, a well-child visit, a flu shot, pregnancy and postpartum care — the reward is added to your card after the claim from your provider has been processed. There is no published loading time; do not expect a fixed number of days.

How the My Health Pays card actually works

Rewards load onto a My Health Pays prepaid card. It is not a card you can use anywhere Visa debit is accepted — SilverSummit says so plainly, and this is where most members lose value.

Permitted uses: utilities, transportation, telecommunications (phone and internet), childcare, education, rent, and Walmart in-store.

Not permitted: grocers, gas stations and pharmacies are not on SilverSummit's approved list. The card also cannot be used for alcohol, tobacco or firearms.

Funds expire — this is how people lose money they earned

Your balance expires 90 days after your coverage ends, or 365 days after the reward was earned, whichever comes first. Medicaid coverage lapses at redetermination more often than for any other reason, so spend the balance rather than saving it.

Getting your rewards

Rewards depend on your provider submitting the claim for the visit. If a visit does not generate a claim, nothing is paid. If a reward you expected has not appeared, call SilverSummit and ask whether the claim was received.